Terms & Conditions

These terms explain how House of Herbs content, product information and checkout services are provided on this website. By using the site, you agree to use it lawfully, respectfully and in line with the guidance shown on the page or during checkout.

Orders and checkout

Orders are only accepted once checkout is completed and payment has been authorised. Prices, delivery options and order totals are shown before payment so you can confirm the final basket before placing the order.

If there is a problem with availability, delivery or an order detail, House of Herbs will contact you using the information supplied at checkout.

Product information

House of Herbs products are presented as cosmetic haircare and scalp-care items. Ingredient notes, routine guidance and customer reviews are there to help you make a clearer choice, but they should not be treated as medical advice or a substitute for professional care.

Patch testing remains your responsibility before full use, especially on the scalp or other sensitive areas. Please read the on-page directions, ingredient notes and any product-specific guidance before use.

Website content

All written content, photography and branding on this site belong to House of Herbs unless stated otherwise. You may use the website to browse, learn about the formulas and place orders, but not to copy or republish the content as your own.

Support and policies

If you need help with an order, product fit or a policy detail, use the contact page for the quickest route. Delivery and return guidance is available on the shipping page, and data handling details are available in the privacy policy.